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Evidence Guide: MSS402084 - Undertake root cause analysis

Student: __________________________________________________

Signature: _________________________________________________

Tips for gathering evidence to demonstrate your skills

The important thing to remember when gathering evidence is that the more evidence the better - that is, the more evidence you gather to demonstrate your skills, the more confident an assessor can be that you have learned the skills not just at one point in time, but are continuing to apply and develop those skills (as opposed to just learning for the test!). Furthermore, one piece of evidence that you collect will not usualy demonstrate all the required criteria for a unit of competency, whereas multiple overlapping pieces of evidence will usually do the trick!

From the Wiki University

 

MSS402084 - Undertake root cause analysis

What evidence can you provide to prove your understanding of each of the following citeria?

Develop permanent solution

  1. Identify options to eliminate root cause or break the cause tree
  2. Evaluate options to identify most appropriate solution
  3. Liaise with relevant people to gather ideas on solutions and implementation
  4. Recommend or implement solution within limits of competency and authority.
  5. Monitor impact of solution and report areas of suboptimal or negative impact
Identify options to eliminate root cause or break the cause tree

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Evaluate options to identify most appropriate solution

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Liaise with relevant people to gather ideas on solutions and implementation

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Recommend or implement solution within limits of competency and authority.

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Monitor impact of solution and report areas of suboptimal or negative impact

Completed
Date:

Teacher:
Evidence:

 

 

 

 

 

 

 

Assessed

Teacher: ___________________________________ Date: _________

Signature: ________________________________________________

Comments:

 

 

 

 

 

 

 

 

Instructions to Assessors

Required Skills and Knowledge